CE Terms of Use & Privacy Policy

North Bennet Street School (NBSS) offers Continuing Education (CE) classes and programs both in-person and online. By participating in a class or program, you agree to these Terms and the policies referenced in these terms.

CE Terms of Use

All NBSS Continuing Education classes are non-accredited and do not result in the award of academic credit. Students who complete Continuing Education classes are not considered alumni of the School and do not receive alumni benefits.

Students must be 18 years old at the time of the class. No students younger than 18 are permitted at this time, even with a guardian present. We do not currently offer any classes for ages under 18, outside of our existing school partnership programs.

Please visit our class calendar to register online. Registration is complete once payment is Payment is due at time of registration. To pay by check or another source of funding, please email ce@nbss.edu. Class registration fees are per-person. To register multiple people who will be sharing a device for an online class, please purchase the same amount of tickets as people. Only students registered for the class will be admitted.

Registration for classes closes between 24 hours and 7 days before the start of class and is stated on the class registration page. This window of time varies for each class and is determined by the need to order, prep, and sometimes ship materials. Please contact us if you would like to register for a class after this window has closed.

Waitlist
To be added to the waitlist for a Continuing Education class, follow the instructions on the class listing. If a spot becomes available, the spot will be released on a first come, first served basis to those on the waitlist. 

Gift Cards and Discount Codes
Gift cards can be applied at checkout. Additional balances may be paid by credit card. Massachusetts state law requires gift cards to be valid for 7 years after the date of purchase.

Scholarships and Other Sources of Funding 
There are currently no scholarships for NBSS Continuing Education classes. If you have been awarded a scholarship or have funding that you think may be applicable please contact the Continuing Education Office. Some examples are:

Veterans Association Vocational Rehabilitation & Employment Benefits
Veterans Association Post-9/11 GI Bill (for the Three-Month Furniture Making Intensive only)
AmeriCorps Education Award

Registrations are non-transferable. Cancellations received at least seven (7) days before the class start time are refunded less a $25.00 fee. Refunds are not given for cancellations received within seven (7) days of the class start time. NBSS does not issue credits. For online classes with kits, the cost of the kit is non-refundable once the kit has shipped. 

Classes that do not meet 50% enrollment one week before the class start are canceled. Registered students are notified one week before the start of class and will receive a full refund.

Occasionally, classes are canceled due to inclement weather for the safety of our staff and students. Check local news stations for school closings or call 617-227-0155 x300 for a recorded message. Cancellations are announced by 5:30 AM ET. Classes are made up as scheduling permits.

Cancellation for the Three-Month Furniture Making Intensive
The deposit for the Three-Month Furniture Making Intensive is non-refundable and non-transferable to other sessions of this class or to any other class. NBSS reserves the right to withdraw a student from the class due to attendance or interpersonal issues. Students with 5 unexcused absences may be withdrawn from the class, and refunds will not be issued.

Qualifying Veterans may use their post-911 GI Bill to cover the tuition for this class. Download a PDF here for more information on the steps needed to do so. Withdrawal from the class may impact VA housing benefits.

Any individual participating in a North Bennet Street School class or program must abide by the following Code of Conduct, which includes an Anti-Harassment Policy and Reporting Procedure (see below).

NBSS is committed to providing an atmosphere where members of our community can learn, share, and support one another. Any individual participating in Continuing Education classes are expected to behave ethically, professionally, and civilly. Failure to do so may result in intervention and possibly ejection from classes or programs. 

The following applies to both in-person and online classes and programs. Specific details for each are noted when necessary. 

Health & Safety
View our latest health and safety guidelines.

Attendance
We operate on a common courtesy attendance policy. Students are expected to attend each class and arrive on time. If you are unable to attend a session or who are running late, please notify the instructor or the school as soon as possible. Instructors will do their best to accommodate or “catch up” students who have missed class time. There is no expectation that the instructor will take time away from other students or adjust the curriculum or that a student will receive extra 1-1 instruction outside of class time.

Communication
NBSS typically communicates with students via email and occasionally via phone for urgent updates. Please ensure you use a valid email address at time of registration. 

Cell Phone Use  
Phones should be turned off or in silent mode during class time. If you must use your phone, please do so outside of the classroom, away from your computer screen, or during class break.  

Attire
Students should wear clothing and shoes that are comfortable and protective. General requirements are: Long hair must be tied back and no loose clothing or jewelry. Eye and ear protection and other safety measures may be required. Instructors will review specific safety info regarding clothing (if applicable) before or during each class. Please contact us if any requirements interfere with cultural or religious clothing or items needed for accessibility. We will work with you to find solutions. The safety of individuals and the class as a group is our primary concern.

Building Security
Students taking in-person classes must enter and exit through the front entrance at 150 North Street and check in at the front desk each time they enter the building. Students may enter the building up to 30 minutes before class begins. Classes end promptly at the designated time and students are expected to leave the building at that time. Wandering into other areas of the building or self-guided tours are not allowed. Your instructor may give you a tour of the building or a specific program area if time permits.

Guests, Children, and Pets
Continuing Education students are not permitted to bring guests, children, or animals into the building. Exceptions will be made for service animals, please notify us in advance. Online class registration is for one individual, please set your camera up in a way that limits the disruption that could be caused by other people or pets in the space.

Accidents
In-Person Classes: In case of an accident during an in-person Continuing Education class, the instructor in charge will make the decision about the seriousness and the treatment of the injured person. Minor first aid supplies are available in all benchrooms and at the front desk. In cases of injuries requiring immediate attention or major accidents, the injured person must be transported to the Emergency Room at a local hospital. The instructor may call an ambulance from any School phone by pressing the 911 button. The NBSS Receptionist must be notified to either arrange for transportation to be ready, to call an ambulance, or direct first responders.

Online Classes: In case of an accident during a live, virtual (Zoom) Continuing Education class, the injured person will self-administer first aid. In cases of injuries requiring immediate attention or major accidents, the injured person must be transported to the Emergency Room at their local hospital. If possible, the student must call 911 from their location. If the injured person is unable to call 911, the class assistant will supervise class while the instructor contacts the injured person’s emergency contact. With few exceptions, 911 calls cannot be transferred to other towns, cities, or states. The best option to obtain emergency assistance in a different state, county, or city is to dial the 10-digit phone number for law enforcement in the community where assistance is needed. Those numbers can be found on the local law enforcement agency’s websites. For more information, see Student Safety terms.

Drugs, Alcohol, and Smoking
Drugs and alcohol are not permitted on School property or to be used during online classes. Smoking, vaping and chewing tobacco is not allowed in the School building or near any entrances. Although marijuana has been decriminalized in Massachusetts, possessing it on School property is still prohibited. NBSS received federal funding and therefore, must adhere to federal policies regarding marijuana possession.

Students who show signs of consuming drugs or alcohol before or during class will be dismissed immediately for the remainder of the day. Refunds will not be issued.

Anti-Harassment Policy and Reporting Procedure
It is NBSS’s goal to promote a workplace and place of study that is free of harassment from all categories protected by law including race, color, religion, creed, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity/expression, disability, handicap, military obligations, veteran status, participation in discrimination complaint-related activities or any other category protected by law. Harassment of any member of the NBSS community occurring in the School or in other settings in which community members may find themselves in connection with the School is unlawful and will not be tolerated. Further, any retaliation against an individual who has brought up a concern regarding harassment or retaliation against individuals for cooperating with an investigation of a harassment concern is similarly unlawful and will not be tolerated.

While this policy sets forth NBSS’s goals of promoting an environment that is free of harassment, the policy is not designed or intended to limit NBSS’s authority to discipline or take remedial action for conduct which NBSS deems unacceptable, regardless of whether that conduct satisfies the definition of sexual, discriminatory or other harassment.

Definition of Harassment
Harassment is defined as unwelcome verbal, visual or physical conduct that expresses hostility towards an individual because of membership in a protected group, interferes with an individual’s work performance or creates an intimidating, hostile or offensive working environment.

Harassment can include, but is not limited to, verbal (including slurs, jokes, insults, epithets, gestures or teasing), visual (including offensive images, symbols, drawings, text messages, social media posts, computer displays or e-mails) or physical conduct.

Definition of Sexual Harassment
Sexual harassment is defined as sexual advances, requests for sexual favors and verbal or physical conduct of a sexual nature when submission to or rejection of such advances, requests or conduct is made a term or condition of employment or as a basis for employment decisions, either explicitly or implicitly, or such advances, requests or conduct have the purpose or effect of unreasonably interfering with an individual’s work performance by creating an intimidating, hostile, humiliating or sexually offensive work environment.

While it is not possible to list all circumstances that may constitute sexual harassment, the following are some examples of conduct which if unwelcome, may constitute sexual harassment: 

  • Unwelcome sexual advances – whether they involve physical touching or not
  • Sexual nicknames, jokes, written or oral references to sexual conduct
  • Comments on an individual’s body or an individual’s sexual activity
  • Displaying or distributing sexually suggestive objects or pictures
  • Unwelcome leering, whistling, touching, sexual gestures, suggestive or insulting comments
  • Discussion of one’s sexual activities

Reporting Concerns of Harassment
If any member of the NBSS community believes that they have been subjected to harassment, they should promptly report their concerns by contacting one of the people listed below. This person is also available to discuss any concerns someone may have and to provide information about NBSS’s policy on harassment and the reporting process. 

Your instructor, or Suzanne John, Director of Continuing Education at sjohn@nbss.edu

Harassment Investigation
NBSS will promptly investigate harassment allegations in a fair and expeditious manner. The investigation will be conducted in such a way as to maintain confidentiality to the extent practicable under the circumstances.

No Tolerance Retaliation
Retaliation against an individual who has brought up a concern about harassment and retaliation against individuals for cooperating with an investigation of a harassment complaint is unlawful and will not be tolerated by NBSS.

State and Federal Remedies
In addition to reporting concerns to NBSS, if anyone believes they have been subjected to unlawful harassment, they may file a formal complaint with the government agencies set forth below. Using NBSS’s complaint process does not prohibit them from filing a complaint with these agencies.

The United States Equal Employment Opportunity Commission (EEOC)
The Massachusetts Commission Against Discrimination (MCAD)

Disciplinary Action
Any individual participating in a North Bennet Street School class or program who exhibits inappropriate, disruptive behavior, out of line with the Code of Conduct listed here, will face action deemed by NBSS to be appropriate under the circumstances. For students, such action may range from receiving a warning, to being removed from a class or program, to no longer being welcome back to NBSS and may include other forms of disciplinary action as appropriate. For employees, such action may range from counseling to termination from employment and may include other forms of disciplinary action as appropriate.

Students are the owners of the work they produce in Continuing Education classes. At the time of registration, students agree to our Safety and Media Release terms. Video and voice recording are not allowed in any in-person or online class unless pre-approved by NBSS staff. NBSS does not share the contact information of any of our students or instructors without direct permission to do so. For more details on student privacy and the information that is collected about individuals who visit our website or enroll in one of our classes, please see our Privacy Policy.

Intellectual Property
This policy defines the ownership and licensing of intellectual property created by staff, instructors, students and all others engaged with the Continuing Education department at North Bennet Street School (NBSS). 

Definitions
Staff: Administrators and student workers who work in the Continuing Education department or elsewhere at NBSS. 
Instructors: Those who teach classes in the Continuing Education department at NBSS. Instructors can be employees, full-time faculty, or contractors. 
Students and others engaged with NBSS: Students are individuals enrolled in classes or programs in Continuing Education at NBSS. Others are visitors or guests who may be engaged with NBSS in a less official capacity. 

Intellectual property
Any material that may be used in class and includes but is not limited to the following:

  • Copyrighted material (content that is fixed and tangible)
    • For example: writings, songs, photos, video, paintings, diagrams, audio recordings, etc. 
  • Patents (temporary exclusive rights to an invention or method)
    • For example: Peter Galbert invents a new tool and is granted a patent.   
  • Trademarks (symbols, catch phrases, names of product or service)
    • For example: the Nike swoosh, McDonald’s “I’m lovin’ it,” Big Mac name 
  • Trade secrets (recipes, processes, etc.)
    • For example: Willy Wonka’s candy recipes, NBSS’s 5/7 rule for woodworking

Third-party content
Any material used in class that is not owned by NBSS or the instructor teaching the class.

Creative Commons License
Attribution-NonCommercial-NoDerivatives 4.0 International

Who is Covered: This policy applies to anyone who creates, contributes or generates content in preparation for or during an NBSS Continuing Education class or program. 

Continuing Education Staff and Instructors (contractors and employees) 
Students enrolled in Continuing Education Classes or programs
Any other individual or group that is engaged with Continuing Education at NBSS 

Ownership and Rights of Intellectual Property
For staff, instructors, and other class contributors:

NBSS CE instructors are the owners of the instructional materials they create independently of NBSS cooperation or direction. In cases where CE has provided payment to instructors to create class content or support through the co-creation of class content, purchase or loan of equipment or in providing post production, the materials are owned by NBSS. In either case, by signing an instructor contract, the instructor grants NBSS royalty free, non-exclusive, non-revocable rights to use the material in any format for use during the particular class and for promotional and marketing purposes. This policy does not transfer the ownership of any material created independently by the instructor to NBSS. Instructors remain the owners of any copyrighted material that they own and use in an NBSS class or program. 

Instructors are encouraged to use their own materials whenever possible. In the case that third-party materials are essential, instructors are responsible for identifying third-party materials to be used in NBSS classes in advance, ideally prior to the start of the class. Instructors are also responsible for identifying the source and the owner of the content. The sooner CE Staff is notified of the need to include third-party content, the more likely it is that the rights will be granted in time. There is no guarantee that permission will be obtainable, especially on short notice. 

If third-party materials are used unintentionally or instructors don’t realize until after class that they have included third-party content, CE staff must be notified as soon as possible. Those materials must be cleared in order to be included in a recording of that class that is made available to class members or other audiences, or for the materials to be used in subsequent class sessions or class offerings.

For students and others engaged with NBSS Continuing Education:

NBSS CE students own all material they create during their participation in a class. At the time of registration, students are asked to agree to grant NBSS non-exclusive, royalty free, non-revocable rights to use the intellectual property in any format and for any purpose.

Development of Materials for External Use
When teaching classes elsewhere or for themselves, instructors may freely use any content that they are the owners of as outlined above. For the use of any content that is developed in cooperation with or under the direction of NBSS, Creative Commons License terms must be followed. 

Additionally, when teaching classes elsewhere, instructors must follow the non-compete clause outlined in instructor contracts stating that the external class does not compete or conflict with NBSS, classes, programs, or initiatives. 

Future Development of Class Materials
Instructors will be given the opportunity to review and redevelop the content of a class after the first offering and before subsequent offerings. NBSS may continue to offer and develop a class after the instructor who originally developed the content has ceased work at the School. NBSS may also use content across classes and for other future classes that have not yet been developed. 

Licensing Agreement: Under the Creative Commons License, Continuing Education Online materials will be available to third parties who will be granted a perpetual, royalty free, non-exclusive license to use, reproduce, distribute, translate and modify the Materials for educational, non-commercial, and non-monetary gain.

Brand Endorsements and Recommendations: Brand endorsements and recommendations from instructors do not necessarily represent the views of NBSS.

Media Release and Personality Rights: At the time of contract signing, instructors agree to have their name, accomplishments, and hometown listed in publicity or press releases about NBSS. Instructors agree to allow NBSS to include them and/or their work in any photographs or video taken during the course of their teaching.

At the point of enrollment in each class, students are asked to agree to have their name, accomplishments, and hometown listed in publicity or press releases about NBSS. Students agree to allow NBSS to include them and/or their work in any photographs or video taken during the course of their training. Furthermore, students grant NBSS non-exclusive, royalty free, non-revocable rights to use the intellectual property created by them during their class in creating subsequent classes and marketing.

Student hereby acknowledges and agrees to the following with NBSS:

Safety Release
1. Acknowledgment of Risk: Student recognizes, on behalf of their self and any of their children under age 18, that participation in the NBSS Program involves possible health and safety risks. These risks include, but are not limited to, exposure to heavy equipment and machinery. Student understands that it is their responsibility to know and understand all safety precautions in the use of hand and power equipment at the NBSS. When there is a question about the safe operation procedure of tools and equipment or when there is a question about the safe condition or malfunction of tools or equipment, Student will refrain from using such tools or equipment until they have learned proper procedures or have notified their instructor(s) of the malfunction and such malfunction has been corrected.

Student hereby expressly acknowledges and knowingly assumes all risks involved in or arising from Student’s participation in the NBSS Program.

2. Release and Hold Harmless: In consideration of the ability to participate in the NBSS Program, Student does hereby RELEASE AND AGREE TO HOLD HARMLESS NBSS, its Directors, officers, and employees, from any and all claims, liability, or loss arising out of Student’s participation in the NBSS Program. Student agrees to hereby RELEASE AND AGREE TO HOLD HARMLESS NBSS on behalf of their self and on behalf of Student’s Family, and also on behalf of Student’s and Student’s Family’s heirs, executors, administrators, successors, and assigns from any all safety-related claims, liability or loss whatsoever arising out of the NBSS Program, and waives any claim for damages arising from any safety-related cause whatsoever.

Student hereby releases NBSS and all of its instructors and employees from all responsibilities in case of an accident incurred by their child or ward in the course of their child or ward’s instruction by NBSS.

Media Release
Student agrees to have their name, accomplishments, and hometown listed in publicity or press releases about NBSS. Student hereby agrees to allow NBSS to include them and/or their work in any photographs or video taken during the course of their training. Furthermore, Student grants NBSS non-exclusive, royalty free, non-revocable rights to use the intellectual property created by them during their class in creating subsequent classes and marketing.

To the fullest extent permitted by applicable law, all programs and services (as defined at the outset of these terms of use) and any related information or products are provided “As is” without warranty of any kind (express, implied or otherwise), including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. North Bennet Street School does not warrant that any service will operate in an uninterrupted or error-free manner or that any service is free of viruses or other harmful components. Without limiting the foregoing, North Bennet Street School does not warrant that (a) the programs or services will meet your requirements or expectations or achieve the intended purposes, (b) the programs or services will not experience outages or otherwise will be uninterrupted, timely, secure or error-free, (c) the programs, services or information obtained through or from the programs or services will be accurate, complete, current, error-free, secure or reliable, or (d) any defects in or on the programs or services will be corrected. North Bennet Street School makes no representation regarding your ability to transmit and receive information from or through the services, and you agree and acknowledge that your ability to access the programs and services may be impaired.

Except insofar as the following limitation may be prohibited by applicable law, North Bennet Street School shall not be liable to you or to any third party for any consequential, indirect, punitive, special or incidental damages, whether foreseeable or unforeseeable (including, but not limited to, loss of profits or earning power, loss of data, losses due to errors or interruption in availability of any services, unavailability of any program, server or communications facility, or damages due to acts or omissions of others using any service or participating in a program), arising out of or relating to the agreements, the services or the programs, including without limitation your and others’ use of or inability to use any service, or your participation in any program, or your submission or use of user content, or others’ use of your user content, or your interaction with other program participants (whether online or in person), or your reliance upon information obtained from or through any program or service, whether based in contract, tort, statutory or other law. North Bennet Street School’s total cumulative liability to you arising out of or related to the agreements, the services or the programs (including, without limitation, in the ways described in the preceding sentence), whether based in contract, tort, statutory or other law, will not exceed the greater of (1) the total amount of fees received by North Bennet Street School from you or on your behalf for or in connection with the services and any programs in any twelve month period or (2) u.S.$100. The disclaimers and limitations set forth in this section shall apply, to the maximum extent permitted by applicable law, whether or not North Bennet Street School has been negligent or otherwise at fault.

You acknowledge and agree that the warranty disclaimers and the limitations of liability set forth in these terms of use reflect a reasonable and fair allocation of risk between you and North Bennet Street School, and that these limitations are essential to North Bennet Street School’s willingness to make the service and programs available to you. Each of these disclaimers and limitations is intended to be separately enforceable, regardless of whether any other remedy fails of its essential purpose.

For purposes of the foregoing disclaimers and limitations, as well as the indemnity below, “North Bennet Street School” includes both nonprofit and business entities, and its various departments (including but not limited to Continuing Education, Full-Time Programs, Admissions, and Marketing), the members of its governing boards, and its officers, faculty members, employees, agents, contractors, and representatives.

Certain jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If the laws or regulations of these jurisdictions apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Indemnity
You agree to indemnify and hold harmless North Bennet Street School (as defined for this purpose in the Disclaimer of Warranty; Limitations of Liability Section above) from any and all claims, liabilities, damages, losses and expenses, including reasonable attorneys’ fees and costs, relating to or arising out of (a) your use or attempted use of any of the Programs or other Services in violation of the Agreements; (b) your violation of any law or rights of any third party; or (c) information or content that you post or otherwise make available through any Program or otherwise via any of the Services, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.

CE Privacy Policy

This Privacy Policy discloses the privacy practices for www.nbss.edu, the primary website of North Bennet Street School. By using this website, you are consenting to our collection and use of information in accordance with this Privacy Policy.

This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically. We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at info@nbss.edu or by mail to North Bennet Street School, 150 North Street, Boston, Massachusetts 02109.

We and our third-party vendors collect certain information regarding your use of www.nbss.edu, such as your IP address and browser type. Your session and the pages you visit on nbss.edu will be tracked, but you will remain anonymous. We may use your IP address to identify the general geographic area from which you are accessing nbss.edu. We connect data from different systems but do not link IP addresses to any personal information. We may also collect other information as described in this policy.

“Personal Information”
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

Personal Information also includes:
Navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

Admissions and Registration information includes:
We collect and process information from you when you submit an application for full-time admission to North Bennet Street School, create an account on our Site, RSVP for an event, or register for a Continuing Education class. This includes but is not limited to Contact Information, Date of Birth, Country of Citizenship, Educational Attainment, U.S. Military/Veteran Status, High School and/or College Transcripts, and Letters of Recommendation, using third party compliant service providers.

Payment Information includes:
When you enroll in and provide payment for a Continuing Education class or purchase an item from our website, you will be required to submit payment information, including credit card numbers and billing information. North Bennet Street School uses third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their respective privacy policies. These payment processors adhere to the Payment Card Industry Data Security Standard (PCI-DSS), a set of requirements designed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The current payment processors we use are:

  • For public programs such as Continuing Education classes, we use Eventbrite, Square, and Shopify. 
  • For store purchases, we use Shopify and PayPal.
  • For online donations and tuition payment for our full-time accredited programs, we use Stripe and Diamond Mind. 

Transaction Information
North Bennet Street School automatically receives and records some information from your browser when you visit the site, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps North Bennet Street School analyze and understand how the site works for users. Information that is gathered includes, but is not limited to, information about how you interact with NBSS.edu, information about how you use NBSS.edu’s sites, email, other communications, and applications.

Mobile Location Information
If you have permitted your mobile or other location-aware device to transmit location data, North Bennet Street School collects Mobile Location.

No Information from Children Under 13
North Bennet Street School does not knowingly collect Personal Data from children under the age of 13 and is committed to maintaining the privacy of all children in accordance with applicable laws. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to North Bennet Street School through the Site, please contact us, and we will endeavor to delete that information from our databases.

If and when you are prompted to, and when you provide Personal Information (including Contact Information), such as when you use NBSS.edu or otherwise interact with the Site or contact North Bennet Street School.

If and when you contact North Bennet Street School via telephone, email, online form, or other methods of communication.

When you use the Site
For example, North Bennet Street School may track the pages you view, the methods of communication that may be offered on or through the Site from time to time. North Bennet Street School uses cookies and related technologies to collect information about your computer and your interaction with the Site and our partner websites.

Lawful basis for North Bennet Street School’s processing of your Personal Information
As applicable, the following is the lawful basis North Bennet Street School relies on to process your Personal Information:

Legitimate Interest means the interest of North Bennet Street School in conducting and managing its business to enable it to give you best service/product and the most optimized and secure interaction. North Bennet Street School makes sure to weigh any potential impact on you (both positive and negative) and your rights before we process your Personal Information for our legitimate interest. Unless North Bennet Street School has your consent or is otherwise required or permitted by law, it will not use your Personal Information for activities where the impact on your privacy overrides our interests.

By clicking submit on any of our online website forms, you consent to allow NBSS to store and process the personal information submitted. We’ll only use your personal information to administer your account and to provide the services/products you requested from us, as outlined in this privacy policy.

How is this information collected and how can you opt out?
Google Analytics, Hubspot, Eventbrite, Occasion, WordPress, Shopify, Thinkific, and other third parties may use cookies and similar technologies to collect or receive information from this website and elsewhere on the internet and use that information to provide measurement services and target ads. For more information on third party sites, consult their terms of use, privacy practices, and ads settings. You can opt out of the collection and use of this information through tools like the Network Advertising Initiative opt-out page.

Cookies
Cookies are small files that are stored on your computer (unless you block them). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may disable cookies through your individual browser options or you can opt out of the collection and use of this information through tools like the Network Advertising Initiative opt-out page.

Other Websites and Cookies
This website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.

Cookies may be set by parties other than us. These “third-party cookies” may, for example, originate from websites such as YouTube, Twitter, Facebook, Google, Hubspot, or other social media services for which www.nbss.edu has implemented “plug-ins.” Since the cookie policies of these sites change over time, you should determine their policies by visiting the privacy policy pages of these sites directly.

Information Protection
This site has reasonable security measures in place to help protect against the loss, misuse, and alteration of the information under our control. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

We may use Personal Information to enhance your user experience, to help us better understand you, to help us customize offers, blog topics, or posts that may be of interest to you, and to help us otherwise enhance the Site.

North Bennet Street School uses Personal Information to:

  • Identify and authenticate users
  • Facilitate transactions
  • Operate and improve the Site
  • Connect with you on social media (such as Facebook, LinkedIn, or Twitter)
  • Contact you by phone or email
  • Personalize and continually improve users’ experience
  • Track transactions and perform other analytics
  • Communicate essential information before, during, and after a class or program. 
  • Conduct surveys and evaluations
  • Improve current offerings of classes and programs
  • Manage North Bennet Street School everyday business needs such as Site administration, communication management, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use, or to comply with the law

North Bennet Street School will not disclose your Personal Information to third parties without your explicit consent, except as specified in this Privacy statement. North Bennet Street School will disclose your Personal Information when:

When working with companies and service providers (i.e. Google Analytics, HubSpot, Eventbrite, Occasion, WordPress, Shopify, Thinkific, or other companies that process billing, website hosting, or analytics performance in furtherance of the purposes described in Section 3 (“How North Bennet Street School Uses Personal Information”) above. North Bennet Street School employs other companies to perform tasks on our behalf and therefore we must share your Personal Information with these companies to provide services to you. Examples include but are not limited to processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance, and providing class registrations.
When protecting the rights, property or safety of others, investigate fraud, respond to a government request in circumstances where we believe that doing so is necessary or appropriate to satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security, or technical issues; or protect our rights and safety and the rights and safety of our users or others.

This Privacy Statement only governs when and why North Bennet Street School discloses Personal Information. This Privacy Statement does not apply to the practices of third parties that North Bennet Street School does not own or control, or individuals that we do not employ or manage. The use of your Personal Information by third parties that you access through the Site is governed by the privacy policies of such parties and is not subject to our control. North Bennet Street School is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the North Bennet Street School Site. North Bennet Street School encourages you to ask questions before you disclose your personal information to others.

To determine the appropriate retention period, North Bennet Street School considers the type and volume of the information, the negatives that can result from un-permitted access to such information, and why North Bennet Street School gathers such information.

Tracking Technologies – Indirect Data Collection
North Bennet Street School implements cookies to store user information and track user activities. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information. Cookies enable North Bennet Street School to monitor your activity across sessions of interaction between your device and the Site. Please see Choice and Control, for information on how to refuse cookies.

Choice and Control
While North Bennet Street School does need to gather certain information to make your North Bennet Street School experience personalized and to conduct transactions for you, North Bennet Street School wants to give you the ability to control how your information is provided and shared.

Autonomous or Voluntary Information
Please do not share any personally identifiable information or information of a sensitive nature about yourself or anyone else except for what is required to attend the class or participate in the chat. We reserve the right to use and share archived live class and chat recordings that contain personally identifiable information. Names will be removed from recordings and chats prior to sharing publicly. 

Email Preferences
For various reasons, North Bennet Street School may contact you about our services or your activity.

Cookies and Tracking Devices
Upon visiting the NBSS.edu site for the first time (or after clearing a browser’s cache) you will be shown a notification. You may click “accept” to clear the notification. However, we will, by default, use cookies when you visit our site.

The notification states: “This website uses cookies to remember you and improve your experience. To find out more see our Privacy Policy.”

If you would like to decline cooking tracking, you can manage how your browser handles cookies and other tracking devices by adjusting the privacy and security settings on your browser. If accessing North Bennet Street School by a mobile device, you may manage the information your mobile device shares, such as cookies, tracking technologies, and location information, by adjusting your mobile device privacy and security settings.

Data Subject Rights
In certain circumstances, you have the following rights under data protection laws in relation to your Personal Information:

Request Access to Your Personal Information
(Commonly Known as a “Data Subject Access Request”)
This enables you to receive a copy of the Personal Information North Bennet Street School holds about you and to check that North Bennet Street School is lawfully processing it.

Request Correction of the Personal Information
This enables North Bennet Street School to have any incomplete or inaccurate data held about you corrected, though North Bennet Street School may need to verify the accuracy of the new data provided.

Request Erasure of Personal Information
This enables you to ask North Bennet Street School to delete or remove Personal Information where there is no good reason for North Bennet Street School continuing to process it. You also have the right to ask North Bennet Street School to delete or remove your Personal Information where you have successfully exercised your right to object to processing (see below), where North Bennet Street School may have processed your information unlawfully or where North Bennet Street School is required to erase your personal data to comply with local law. Note, however, that North Bennet Street School may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to Gathering of Your Personal Information
Where North Bennet Street School is relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to gathering on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where North Bennet Street School is gathering your Personal Information for direct marketing purposes. In some cases, North Bennet Street School may demonstrate that it has compelling legitimate grounds to gather your information which override your rights and freedoms.

Request Restriction of Gathering of Your Personal Information
This enables you to ask North Bennet Street School to suspend the gathering of your personal data in the following scenarios: (a) if you want North Bennet Street School to establish the data’s accuracy; (b) where North Bennet Street School use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if North Bennet Street School no longer requires it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but North Bennet Street School needs to verify whether it has overriding legitimate grounds to use it.

Request the Transfer of Your Personal Information to You or to a Third Party
North Bennet Street School will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for North Bennet Street School to use or where North Bennet Street School used the information to perform a contract with you.

Withdraw Consent at Any Time Where North Bennet Street School Is Relying on Consent to Gather Your Personal Information
However, this will not affect the lawfulness of any gathering carried out before you withdraw your consent. If you withdraw your consent, North Bennet Street School may not be able to provide certain services to you. North Bennet Street School will advise you if this is the case at the time you withdraw your consent.

Withdrawing Consent
If North Bennet Street School is relying on your consent for certain activities, you have the right to withdraw your consent at any time by contacting us at info@nbss.edu.

Contacting North Bennet Street School
To contact North Bennet Street School, for questions, suggestions or to make a request, you may do so by sending an email to info@nbss.edu or writing us at:

Privacy Policy
North Bennet Street School
150 North Street
Boston, Massachusetts 02109

Please include a detailed description of your request, comment or suggestion so we can best assist you.

From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.

We use the information we gather from you for systems administration purposes, abuse prevention, and to track user trends, and for the other purposes described in this policy. If you send us an email, the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions. We will not share, sell, rent, swap, or authorize any third party to use your email address for commercial purposes without your permission.

User information may be shared with third-party vendors to the extent necessary to provide and improve web services or other communications to users. For example, we use third parties such as Hubspot, WordPress, Google Analytics, Eventbrite, Occasion, Shopify, and Thinkific to generate reports on site usage, web traffic, user behavior, and user interests in order to optimize our website for our visitors. We also use geographic, demographic, and interest-based reports of our website visitors to create custom audience and remarketing lists. We prohibit any third parties who receive user information for this purpose from using or sharing user information for any purpose other than providing services for the benefit of our users.

We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security, or technical issues; or protect our rights and safety and the rights and safety of our users or others.