At the heart of NBSS are a diverse and dedicated team of staff, faculty, and strategic advisors. Together they provide a supportive environment for students to learn at the highest level, and they engage with a broad-based community of alumni and friends. In addition to the Staff and Faculty below, our community also includes dedicated Boards of Directors and Advisors.
Emily is a 2007 graduate of the Basic Piano Technology program, a 2008 graduate of the Advanced program, and a Registered Piano Technician. She also holds a degree in piano performance from Trinity University. Emily was previously self-employed as a field service technician and piano rebuilder in San Antonio, Texas, where she served a robust private clientele including schools and universities. She is a sought-after instructor at nationwide Piano Technicians Guild seminars. Emily has served the PTG on several committees and as an active tuning and technical examiner. She is a 2021 recipient of the PTG’s Crowl-Travis Member of Note award.
Matt is an NBSS graduate and long-time NBSS Continuing Education instructor. He joined the full-time program faculty in 2017. Matt has also served as an instructor at The Windsor Institute and Penland School of Craft. He’s a long-time member of the Guild of New Hampshire Woodworkers and a contributor to Fine Woodworking Magazine‘s video series. Matt founded River City Woodworking in 2001, which produces high-end furnishings and millwork for residential and commercial clients.
Hillary York is a Registered Piano Technician and moved to New York after graduation from both Piano Technology programs. There she worked as an action rebuilder and eventually became the Director of Technical Services for a large dealer and rebuilder in the NYC metro area. Her duties included managing a rebuilding shop, a team of piano technicians, and the technical needs for four showrooms. She next worked as an independent piano technician in the Denver, Colorado area, doing both in home service and shop work. Additionally, she has traveled internationally for technical factory training and has consulted for various international piano factories.
In 2019 she hiked the entire 2,200 miles of the Appalachian Trail from Georgia to Maine.