Work at NBSS

NBSS is a highly regarded nonprofit learning institution that offers a welcoming and collaborative environment in Boston’s North End. We’re small but ambitious, supporting the School’s mission to help students achieve meaningful lives and livelihoods.

As we build on the School’s legacy of fine craftsmanship, we seek positive, dynamic individuals who share our dedication to innovation, excellence, and superior customer service.

View open positions below.

The Academic Administrator works across NBSS as the primary academic and faculty support staff member. The position focuses on administrative and clerical tasks necessary for the successful operation of the School, managing the academic records of the Career Training Programs, coordinating Career Training student information, supporting the work of the Provost, and providing occasional support to the Front Desk staff.  

This is a full-time (40 hours, Mon-Fri) salaried position. The salary for the Academic Administrator is $62,500 – $66,500, commensurate with experience. Health, retirement, and other benefits are available. This is an in-person / on-campus position with the option for one day per week work-from-home. This position reports to the Provost.

Essential Duties

Administrative Support

  • Provide the Provost with administrative and clerical support
  • Provide administrative and clerical support for faculty and staff
  • Compile data and prepare reports for enrollment, retention, demographics, IPEDS, and accreditation reporting
  • Coordinate Enrollment Period calendar and Academic calendar
  • Coordinate project contracts and billing for full-time programs
  • Coordinate purchases for academic programs including technology
  • Provide support to the Front Desk staff, as needed, including lunch-break coverage

Student Academic Records Coordination

  • Manage student record processes
  • Manage returning student enrollment agreement process

Accounting and Finance

  • Prepare credit card reports for Faculty
  • Provide support for Director of Finance when needed

Experience & Skills

  • 3-5 years administrative, clerical, and operations experience and support
  • Strong organizational, project management, and writing, and proofreading skills 
  • Strong multi-tasking skills, flexible, and able to work well under time constraints 
  • Ability to plan and execute a number of ongoing projects simultaneously and with minor supervision
  • Great attention to detail 
  • Strong working knowledge of Microsoft Office, QuickBooks, Customer Management Systems (HubSpot), Gmail, and Google Suite 
  • Strong working knowledge in maintaining and updating databases. Blackbaud product experience preferred
  • Demonstrated diplomacy, judgment, initiative, and problem-solving skills, and ability to maintain strict confidentiality
  • Excellent interpersonal skills, poise, and discretion
  • Bachelor’s degree preferred or equivalent experience
  • Experience with a craft and an understanding of the unique nature and mission of North Bennet Street School preferred.

How to Apply

Send a cover letter that describes your experience, along with a resume, to with the subject line Academic Administrator, no later than Monday, Sept 18. Interviewing will begin as soon as possible and we hope to have a new hire in place before September.

Date posted: July 3, 2023

North Bennet Street School is committed to equal employment opportunity for all, and encourages application from a diverse group of people. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will NBSS discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, disability, mental illness, genetics, marital status, age, veteran status, or any other basis prohibited under applicable law.

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case–by–case basis.