Hillary York is a Registered Piano Technician and moved to New York after graduation from both Piano Technology programs. There she worked as an action rebuilder and eventually became the Director of Technical Services for a large dealer and rebuilder in the NYC metro area. Her duties included managing a rebuilding shop, a team of piano technicians, and the technical needs for four showrooms. She next worked as an independent piano technician in the Denver, Colorado area, doing both in home service and shop work. Additionally, she has traveled internationally for technical factory training and has consulted for various international piano factories.